1. Introduction and General Terms
This Privacy Policy explains how no2bounce.com (the "Site") and its associated email validation, verification, and related data quality services (the "Services") collect, use, store, disclose, and otherwise process personal data.
no2bounce is a trading name of Data Validation LTD, a private limited company incorporated in England and Wales (Company Number: 15867915)- bold these and then move live. After that reply to the email that you have moved live
Registered office:
Lily Hill House, Lily Hill Road, Bracknell, RG12 2SJ, United Kingdom
Contact email: support@no2bounce.com
This Privacy Policy applies to personal data processed in connection with our website, applications, APIs, integrations, and services provided on a business-to-business (B2B) basis. Our Services are designed exclusively for professional and business use and are not intended for personal, household, or consumer purposes.
no2bounce is committed to protecting and respecting your privacy and complies with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and relevant ICO guidance.
By accessing or using the Site or Services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller and Data Processor Roles
Depending on the context of processing, no2bounce may act either as a data controller or as a data processor.
2.1 Data Controller
We act as a data controller where we determine the purposes and means of processing personal data, including:·
· Operating and securing our website and platforms
· Handling enquiries, demos, and customer communications·
· Managing customer accounts, billing, and subscriptions·
· Conducting compliance, audit, and risk management activities·
· Marketing and promoting our Services
2.2 Data Processor
We act as a data processor where we process personal data strictly on behalf of our clients in the course of providing email validation and related Services. In such cases:·
Processing is carried out solely in accordance with the client’s documented instructions·
The client remains responsible for providing privacy notices and handling data subject rights requests·
Processing is governed by the applicable contract and data processing agreement
3. Categories of Personal Data We Process
We collect and process the following categories of personal data, depending on the context of your interaction with us.
3.1 Website and Enquiry Data·
· Full name
· Business email address
· Business telephone number
· Company name and job role· Information submitted via web forms, email, or other correspondence
3.2 Client Account and Billing Data·
Account contact details· Login credentials (where applicable)·
Billing address and transaction records·
Payment-related information (processed via third-party payment providers)
3.3 Client-Provided Service Data
When clients upload data to our Services, this may include personal data such as business email addresses and related identifiers. We process this data solely for the purpose of delivering the contracted Services and do not use it for our own independent purposes.
3.4 Technical, Usage, and Log Data·
· IP address
· Device identifiers·
· Browser type and version
· Operating system
· Date and time stamps
· Usage logs and diagnostic data
3.5 Cookies and Similar Technologies
We use cookies and similar technologies to analyse website usage, improve performance, and enhance user experience. Further details are provided in our cookie-related disclosures.
We do not intentionally collect special category personal data, personal data relating to criminal convictions, or personal data relating to children.
4. Sources of Personal Data
· Personal data processed by no2bounce may originate from:·
· You directly·
· Our clients (where we act as a data processor)·
· Automated technologies when you use our Site or Services·
· Lawful third-party service providers
5. Lawful Bases for Processing
We process personal data only where permitted by law and rely on one or more of the following lawful bases:
5.1 Contractual Necessity
Where processing is necessary to perform a contract with you or to take steps prior to entering into a contract.
5.2 Legitimate Interests
Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include operating, securing, improving, and marketing our Services.
We have conducted a Legitimate Interests Assessment (LIA) in accordance with ICO guidance.
5.3 Consent
Where required by law, including certain direct marketing activities, we rely on your consent. You may withdraw consent at any time.
5.4 Legal Obligation
Where processing is necessary to comply with legal or regulatory obligations.
6. Purposes of Processing
· We process personal data for the following purposes:·
· Delivering and maintaining our Services·
· Responding to enquiries and providing customer support·
· Managing customer relationships, accounts, and billing·
· Communicating service-related and administrative information·
· Conducting marketing and promotional activities in accordance with applicable law·
· Monitoring, preventing, and detecting fraud, misuse, or security incidents·
· Maintaining business records, audits, and compliance·
· Establishing, exercising, or defending legal claimsCertain processing activities may involve limited profiling, such as categorising usage patterns or service engagement levels.
· Such profiling does not involve automated decision-making producing legal or similarly significant effects.
7. Marketing and Communications
7.1 Individual Subscribers
Where you are an individual subscriber, we will obtain your consent before sending marketing communications, unless an exemption applies under PECR. You may withdraw consent at any time.
7.2 Corporate Subscribers
Where you act on behalf of a corporate entity, we may send marketing communications based on legitimate interests in accordance with PECR. You may opt out at any time.All marketing communications include a clear and effective unsubscribe mechanism. Opt-out requests are recorded in a suppression list containing minimal data.
8. Data Sharing and Disclosures
We do not sell personal data in the ordinary meaning of the term. However, we may share personal data where necessary and lawful with the following categories of recipients:
8.1 Service Providers and Sub processors
Including IT hosting providers, cloud services, analytics providers, customer support tools, and payment processors.
8.2 Professional Advisers
Including legal advisers, auditors, accountants, compliance consultants, and insurers.
8.3 Legal and Regulatory Authorities
Where disclosure is required by law or necessary to establish, exercise, or defend legal claims, or to prevent fraud or other unlawful activity.
8.4 Business Transfers
In connection with a merger, acquisition, restructuring, or sale of assets.All third parties are subject to appropriate contractual, confidentiality, and data protection obligations.
9. International Data Transfers
Personal data is primarily processed and stored within the United Kingdom. Where personal data is transferred outside the UK or the European Economic Area, we ensure appropriate safeguards are in place, including the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses, or other approved transfer mechanisms.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it is processed. Retention periods vary depending on the nature of the data and the purpose of processing.
Where a contractual relationship exists, data may be retained for up to seven (7) years to comply with legal, accounting, and regulatory requirements. Data is regularly reviewed and securely deleted or anonymised when no longer required.
11. Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include access controls, encryption, secure infrastructure, and internal security policies.
In the event of a personal data breach likely to result in a risk to individuals’ rights and freedoms, we will notify the Information Commissioner’s Office (ICO) and affected individuals without undue delay, in accordance with applicable law.
12. Your Rights
Under UK GDPR, you have the following rights:·
· Right of access
· Right to rectification·
· Right to erasure·
· Right to restrict processing·
· Right to object to processing·
· Right to data portability·
· Right to withdraw consent·
· Right not to be subject to automated decision-making
Requests may be submitted to support@no2bounce.com. We may require verification of identity before responding.You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
13. Children
Our Services are intended solely for business users. We do not knowingly collect or process personal data relating to children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published on this page and, where appropriate, notified to you.
15. Contact Details
If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us:
Email: support@no2bounce.com
Phone: +44 (0) 20 3349 6499
Address: Lily Hill House, Lily Hill Road, Bracknell, RG12 2SJ, United KingdomLast updated: January 2026
